We are committed to providing professional online hotel reservation services. Hotels use the Hongtel platform independently to provide information on available rooms and the latest discounted prices. Users directly benefit from a hotel's products and servicesUpon completion of a reservation, confirmation is immediate and sent to the user via email. Users receive confirmation for special promotions within 24 hours of booking.
1. The Most Allied Hotels：
Hongtel provides hotels with a platform wherein hotels make self-adjustments to prices and room availability according to their situation. In turn, Hongtel members may easily find and benefit from the available products. Striving always to add to the list of Allied Hotels, this year Hongtel lists over 3000 domestic hotels on the site.
2. Comprehensive Hotel Information：
A Hongtel hotel listing includes basic information, photos and descriptions of the rooms, hotel bar and restaurant details, transportation and other photos. In the future, Hongtel will develop a variety of tools to allow the hotel to release even more detailed information, e.g. overviews of the conference rooms, exhibition information, etc.
3. Innovative Product Concept：
Regarding various types of rooms, hotels all have different conditions. For ease of sale, Hongtel breaks these conditions down and labels each a different "product". The hotel products are sure to meet the full demands of the user.
4. Safe Payment：
Users pay hotels directly at Check-in; Hongtel members are not charged for reservation services. If Hongtel members will miss the appointed Check-in time, they should directly contact the hotel. The hotel decides whether or not the booking may be kept.
5. Worry-Free After-Sales Service：
In addition to online support, Hongtel provides a Customer Service number (400-820-0620). Once the member books successfully, the Hongtel system will automatically track the order. If the hotel cannot supply the user according to the confirmed reservation, Hongtel will step in and coordinate to ensure that users receive the contents of their original booking, or until the user is fully satisfied.
6. Hongtel Point System：
Within Hongtel's network of hotels, each product (also known as Room Type) is awarded a different number of points. Points can be redeemed for various gifts provided by Hongtel. One hundred points carries the value of one (1) RMB. |